Postal workers entrusted with ballots, paychecks faked their own customer satisfaction surveys
The USPS Inspector General found "widespread manipulation" of customer service surveys creating a phony 5 percent spike in consumer satisfaction with mail service between 2023 and 2025. Data doctoring persisted even after one cheating schem
Republican Ledger staff · 8:00 PM ET
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The USPS Inspector General found "widespread manipulation" of customer service surveys creating a phony 5 percent spike in consumer satisfaction with mail service between 2023 and 2025. Data doctoring persisted even after one cheating scheme was uncovered.
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